PowerStar water heaters bring the performance of tankless models to situations where an electric unit is preferred. Compact and powerful, the AE125 can supply enough hot water to support one major application (shower, dishwasher, etc.)
- Electric tankless water heater; for climates with annual groundwater temperature below 60 degrees Fahrenheit
- Provides 4 gallons of hot water per minute; average energy-efficiency rating of 94
- Includes solid-copper heat exchanger
- Includes one water heater
- 15-1/2 by 15-1/4 by 4-1/2 inches; 22 pounds; 10-year limited warranty on heat exchanger; 1-year on parts
2010-08-23
By Mickey S
Warranty - what warranty??? First they are impossible to get ahold of, I've called 3 times with over 2 hours of wait time, including getting disconnected, just to be told that the problem my technician is saying is the problem (a part under warranty) is not really the problem, it can't be! But regardless I have to have the tech come back out and walk thru the testing with Bosch on the line, at Bosch's convenience of course, to confirm it's a problem. Oh and then the tech will explain how my professionally installed & permitted water heater is installed to ensure that doesn't void the warranty, because of course professionally installed, permitted and finalled and inspected by PG&E doesn't mean anything. Meanwhile, please note, that I am paying for all of this nonsense with my time, stress and money, because technicians are not free. Long story short I'd rather pay for a tech & get any parts thru them and avoid Bosch altogether, I won't ever buy Bosch again!
2010-06-04
By Stone Wolfsong (Kona, HI)
We have had this unit for three years and it stopped working. Bosch makes it nearly impossible to get the information they need to determine if they will replace the unit (I am supposed to hire an electrician with a "multimeter" to come out while I pay him to be on hold with Bosch for an hour! Then, BOSCH will UPS out parts (another 7-9 days!) So no warranty service really and the folks are Bosch are just plain rude. Three years and we have to purchase a new unit and have it installed. Let's see thats over $250.00 a year - not much of a savings!!!!!
2010-05-09
By Kenneth J. Lickliter
I like so many others here had one of these units installed on a detached office that we built for our house. Worked intermittantly for a year and now has quit totally. Unfortunate to reall all the bad reviews as I had always associated Bosch with quality - oh well.
2010-05-07
By Avid sci fi bookreader
Much better unit than American Tankless company, AH-27 top of the line unit which does not heat water, refuses to answer phone calls, returns certified mail unopened, and sends broken pieces.
2010-03-15
By Bill B from PA (PA)
I have had a few different instant water tanks from Bosch in the past at different houses that i have owned. They have always performed well in my home and also my summer home. I recently had a problem with the powerstar AE 125 with a heating module that cracked. I called the 1-800-330-2729 number and spoke to a man from New York who took all my information before transfering me to a tech in Vermont. He was extremely nice and transfered me as soon as he received my information.
Dwinel the customer service rep was extremely pleasant and helpful in every way possible. He took my information down and told me everything that was going to take place once they received my unit back in Vermont. I sent him some information via an email and he called me right back once he received the information(how often does this happen with most companies?). You can't ask for much better customer service than what i received from this company. I was also happy that Dwinel gave me the direct number to his office, so that i wouldn't have to wait and punch buttons. They were very helpful and made me feel at ease througout the whole process. Don't hesitate to purchase this product as they have outstanding customer service.
